Rusty Hearts Community Manager
Rusty Hearts launched September 2011 and has been on a tear since its release. We’ve seen an incredible amount of players come in, make new friends, party up and party on. It’s fantastic to see how the community has developed and how players are taking advantage of the immense amount of new content available. What’s more, we don’t have any plans to stop. We plan on furiously dishing out new content and events making the MMORPG Dev blog the place you’ll want to check up on to get the latest deets’.
To get this kick off the release of the blog I’d like to show you what it’s like to work on Rusty Hearts and how committed we are on giving you guys the best experience possible. I thought you guys might like to see an inside look at a typical Perfect World Employee work day and what goes on day to day working on this title.
We recently moved to a fantastic new office in Redwood Shores near Redwood City California. Our new office has been perfect for housing our production, marketing, community, video, quality assurance and customer support teams. Typically, our day usually starts with passing our lobby of fully featured semi-transparent game characters. Usually this is only seen by invited guests and/or employees, but remember, we’re giving you a sneak peak!
After checking the boards for roughly an hour and getting a massive dose of caffeine I’m usually ready to tackle other projects. We try to get blogs out on a daily basis to keep users abreast of current events, sales, giveaways and more. MMORPGs, particularly Rusty Hearts, are ripe with great game experiences, but having active communication with players is important. Whether I’m writing about maintenance or a huge update, it’s vital to get this information to players quickly with as much detail as possible.
Perfect World's community and video teams
Everyday game teams meet with other departments to discuss what’s going on with their respective games to determine where to direct our focus and efforts. Between marketing, customer support, technical support and production there’s always something that needs to be worked on. We have a pretty tight team that works extremely well together to make sure Rusty Hearts is running smoothly.
My workstation (Rusty Hearts CM central!)
We end the day with a push to get projects complete before heading out. In most cases this means finishing blogs, preparing for maintenance, testing content updates or other important tasks that need to be addressed. Working at a game company can be stressful and somewhat overwhelming, but it’s one of the most exciting jobs you can have. Working with people that love games and want to provide a great experience is rewarding and keeps things fresh.
Stay tuned because we have a lot more to come!