With patch 1.0.4 we launched two new features in The Chronicles of Spellborn, The Arena and the Demon Chest. These features are new to the game world, not merely extensions on existing features. For us developers it's very interesting to see how the players like it and how it turns out for them.
We really want these features to work and fit in, so we continue to work on them, based on the player feedback. We're not patching them in and saying "this is how we made it, have fun, we're moving on to something else". The features will be enhanced and adjusted to fit the gameworld and player experience just right.
To support this, we first keep track of the player activities through logging, but also through the forum and Webinar feedback. We already applied a hotfix with some minor changes for situations that didn't work out as intended for either players or developers.
Secondly, we are going to run a survey in the upcoming weeks. Not right now, we want players to get a good taste of the new features first. The survey will contain some basic questions and suggestions to poll the player experience. Next to these, it will pose some questions directly related to the core design of the feature. We'll confront the players with alternatives for currently implemented situations, to see which direction is the most popular. Most of these alternatives actually originate from the initial design process, but others might come forward based on player feedback.
The outcome of the survey will not only help us work on the existing features, but also improve features currently in development.
Lead Game Design