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MMORPG.com Staff Blog

The staff of MMORPG.com gets together to bring you some behind the scenes insights on stories, the industry and the site itself.

Author: staffblog

Contributors: BillMurphy,MikeB,garrett,SBFord,Grakulen,

Weeping & Wailing in the Old Republic

Posted by SBFord Friday September 30 2011 at 11:16AM
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So yesterday I found out that I’ve either been playing SWTOR in my sleep or I have an evil (or really lucky) twin somewhere in the world who’s been playing the game unbeknownst to me. You see, I received this little love note from EA Bioware:

Oh and this too:

What the…? I’m not even in the closed beta for SWTOR so unless one of the two previously mentioned things is happening, I was pretty confused opening up those babies.

Know what though? I just deleted them. No harm. No foul. The part of me that’s actually an adult realized that some EA or Bioware intern probably pressed the big green SEND button with the majority of the beta pool included in the recipient line rather than just those who are actually playing the closed beta. Poop happens, right? RIGHT?

Did Bioware really need to post a handy dandy FAQ for people who are too thick headed to understand that this was a mistake and that their chances of getting into the closed beta aren’t affected? I mean, come on. Allison Berryman posted that it was a mistake and that nobody would be removed from the potential tester pool as a result of the mistake. “Thanks for your understanding.” Kthxbye. End of report. Or it should have been.  You’d never know Bioware had said a thing judging by the fifty two page thread on the official forums. That’s right: FIFTY TWO PAGES of weeping, wailing and gnashing of teeth over a human error. For Pete’s sake, when did these people become members of the Legion of the Perpetually Offended? Or worse, when did they become members of Whiny World?

I mean, really. Is it that big a deal? Are there not, just perhaps, more important issues to discuss with regard to SWTOR?

/face palm

Drast writes:

"Did Bioware really need to post a handy dandy FAQ for people who are too thick headed to understand that this was a mistake and that their chances of getting into the closed beta aren’t affected?"

Yes they did. You obviously haven't spent too much time on their official forums, as a large portion of the people there are window-licking waterheads.

Fri Sep 30 2011 11:23AM Report
SBFord writes:

Well, I realize that. It was more of a rhetorical question. Sort of the /face palm kind of question. I hate it how so many people have to be led down the garden path by the hand instead of making intuitive deductions on their own. ;)

Fri Sep 30 2011 11:25AM Report
Lynxeyed writes:

I got the same email

Fri Sep 30 2011 11:34AM Report
DarkPony writes:

@Malir: "window-licking waterheads" ? LOL

It's painful. In the best case it just kinda shows how much focussed people are on Swtor, in the worst case, the legion of self-entitled, short minded and egocentric gamers is still growing compared to what we were used to. (Which was already pretty bad). Kind of a zombie-apocalypse, only with bitching people.

Fri Sep 30 2011 11:50AM Report
afmart writes:

you are not the only one ,i also recieved... meh

Fri Sep 30 2011 11:51AM Report
DarkPony writes:

Miss Ford. Can we please use the site's header to draw and quarter the next poster who mentions that he/she got the same email? Please?

Fri Sep 30 2011 11:54AM Report
korr writes: Dont forget the 500+ thread about the emails. it made some great entertainment last night. And by great entertainment i mean a train work Fri Sep 30 2011 11:57AM Report
jadan2000 writes:

i got the second one and logged in. that is all!! lol

Fri Sep 30 2011 12:12PM Report
maplestone writes:

*winces from painful memories of making a typo in a mass-mailing script at an old job*

Fri Sep 30 2011 12:29PM Report
TheMaelstrom writes:

Really? 52 frikkin' pages?

 

Seriously people, grow up.

Fri Sep 30 2011 12:35PM Report
godzilr1 writes:

i'm really not too surprised.  As the "me now" generation is beginning to take over they expect flawless services/products for free and when they dont get it they take the idea of Freedom of  speech to rediculious proportions and flood every outlet they can with whining that they didnt get their way.

Fri Sep 30 2011 12:44PM Report
godzilr1 writes:

i'm really not too surprised.  As the "me now" generation is beginning to take over they expect flawless services/products for free and when they dont get it they take the idea of Freedom of  speech to rediculious proportions and flood every outlet they can with whining that they didnt get their way.

Fri Sep 30 2011 12:44PM Report
Cameo3 writes:

3 years is a long time to have to wait for anything. People get angry waiting in a line for goodness sake.

When I sent a u-report to fox news about it though and found out that gaming news generally isn't categorized into fox news it made me step back a moment.

Yes I was a rager...I was very angry. For many reasons. Sense of entitlement not being one of them. Waiting for a long time...listening to the carebears on the SW:TOR forums, listening to people who think their suggestion is worth more then others...people full of themselves and think their say has any sway whatsoever...yea it got tiring.

So when I got that email, thinking I was finally in the beta and I could STOP once and for all going to the forums (unless I had found a bug and would then go to the beta forums) I was honestly quite relieved...if only for a few seconds.

You see, if I ever am able to get into beta then I can kiss the general-access SW:TOR forums good bye and stop reading the updates and the millions of replies to said updates.

I believe it's the community of SW:TOR that will make a genuinely great game fail. (Yes I have been over to a friends house to watch him play. Call me a "voyeur.") :-)

So the sense of entitlement isn't the key for me...its the sense I can finally rid myself of waiting for updates on the forums when I can be actually in game away from the inbred carebear-aholic wannabe **********s.

Fri Sep 30 2011 12:48PM Report
omicron009 writes:

That "I am Offended" pic fits in perfectly, lol

Fri Sep 30 2011 1:10PM Report
SBFord writes:

Thanks, Omicron009. :) I liked it too. *grins*

Fri Sep 30 2011 1:12PM Report
DarkPony writes:

@Cameo3:

Well, do like I do: avoid the official forums and anticipate it right here, on mmorpg.com. All news, even the tiniest tidbits, trickles through here anyway. (Credits to Gaou and Whilan mainly). You don't really have to keep visiting that board so loyally if it annoys the heck out of you.

Myself I am really looking forward to playing it (at launch) and I suppose many people here would call me a Swtor fanboy, yet I haven't even signed up on Swtor.com :)

 

Fri Sep 30 2011 1:15PM Report
jeremyjodes writes:

I don't go on the offcial forums unless i want to see 20 threads about arena and or removal of companions or umteen threads about some kid showing off his 18k dollar super computer rig all the whilst asking poor slobs who still use a 486 PC if his god like PC will run TOR. i stay away but a funny e-mail would make my day.

 

Fri Sep 30 2011 1:20PM Report
Cameo3 writes:

jeremyjodes writes:

I don't go on the offcial forums unless i want to see 20 threads about arena and or removal of companions or umteen threads about some kid showing off his 18k dollar super computer rig all the whilst asking poor slobs who still use a 486 PC if his god like PC will run TOR. i stay away but a funny e-mail would make my day.

 

 

Yea...I guess your right. I"m so much a star wars fan and I'm 29 years old that I feal like a kid again sometimes when I watch the old flicks. :-) So I get riled up when someone misquotes or says "that never happened in SW" then I'm like EP2, right after xyz...then they say "well that's not in the lore."

I guess the movies broke from the lore maybe? I don't believe it's possible since it's all based on the same lore but I guess it's possible for maybe one or two things...but people always talk about the EU (which I hadn't heard of until I joined the forums.)

So apart from bickering on lore and what should/shouldn't be in game I see no community-element to the forums so like your suggestion, I'll probably just lay ground here and frequent here more often. Been here since WOW:TBC since you guys covered it pretty darn well.

Fri Sep 30 2011 1:52PM Report
onehunerdper writes:

Whew* Man I actually got the invite to join the Beta this Wednesday.  It finally downloaded last night (size reasons not glitches) and I played a little bit this morning before work.  I got those emails and freaked because I thought I only had one login to try the game :/ I almost threw up.  Thanks for this post!

Fri Sep 30 2011 2:08PM Report
kb4blu writes:

This does not bode well for the future community of SWTOR.

 

Fri Sep 30 2011 2:28PM Report
Tardcore writes:

"I mean, really. Is it that big a deal? Are there not, just perhaps, more important issues to discuss with regard to SWTOR?"

No it is pretty much ado about nothing. However if this same company screwed up and set out a mass email containing beta testers personal info to all and sundry, then it would be.

Do I think that is likely to happen? No not really. However, after this little SNAFU, I am a bit LESS certain, such a mistake will not happen.

While I feel the brouhaha over this incident is far more manic than circumstances call for, I disagree with the idea of completely blowing it off as a non-event. The mass sending of emails to persons unintended by a company for whatever reason, containing whatever data, is no laughing matter. In this case no one got anything except maybe their feelings hurt. But what if there is a next time?

Also SBFORD, your comment right after Malir calling a large portion of the official forum posters window-licking waterheads, makes it seem like you agree with him. I'm not sure a person known for moderating MMORPGs forums should be seen to be in agreement with such a blanket and insulting statement about members of another sites forums.

Fri Sep 30 2011 2:54PM Report
augustgrace writes:

Given that this site is almost entirely given over to similar "whine" threads, this post is a bit amusing.

Fri Sep 30 2011 3:28PM Report
Eladi writes:

Hihi quite correct Augustgrace, typical a no-news article ,but eh.. sites do need a constant stream of articles in order to keep people comming and going.

 

as for the mails, I also got them, also realised right away  it was a mistake, dit nto stop me from kaing a post on the forum (whitout seeing any other post about it) how Evil EA/Bioware is for sending those out making black humor of people not in the beta's , defintly more a fun post then a complain, but like here on mmorpg.com and most other forums around the web its normal to complain about the complain adn the excuse to the complain and the comment to the complains about the excuse for the complains complaining aboutt he complains not having a excuse yet for the mistake and the resulting complains.

Fri Sep 30 2011 3:48PM Report
Eladi writes:

PS: I totaly am ok whit SBford and offical/guestwriters to make these kind of rants every now and then also, were all human gamers who spent to much time on forums paid or voluntarily.

Fri Sep 30 2011 3:52PM Report
brett7018 writes:

People make mistakes, no worries. 

First response had me wondering just how my windows taste?  IS there something I am missing?   ;p

My old Sgt called me a waterhead all the time (RIP), maybe I should jump onto the rest of the window-licking bandwagon and discover what that is all about...  :)

Fri Sep 30 2011 4:11PM Report
aslan132 writes:

Got the emails. First thing i did was visit the site, log in and see that nothing has changed. Second thing i did, delete the emails. Seriously people need to grow up. I hope they take all those whining on the forums about it OFF the list, and move some of us more mature people farther up. Do they really need those kind of people "testing" thier product. Those are the people that use betas for early access, they have no intention of testing or finding bugs.

Fri Sep 30 2011 4:24PM Report
Isturi writes:

I bet that every one who has one prob has a good chance of getting into beta with in the next few weeks.

Fri Sep 30 2011 5:07PM Report
eric_w66 writes:

I received only one of the two (the "how was your testing" one)... weird. Should I go complain on the forums how I only got one of the two??? :)

Fri Sep 30 2011 5:18PM Report
blazin-ace writes:

{mod edit}  This is a highly anticipated game. So many people are dying to play that this sort of outburst was to be expected. If it were EVE online I wouid call it a great troll. Being SWTOR, it's just a sad mistake that rubbed noses into anticipation like poop. Forgive them.  They want their themepark ride. At this point there really isn't much left to talk about the game as it's been hyped to the high heavens and people have chatted and written most everything into the ground.

Fri Sep 30 2011 5:28PM Report
cbowsin writes:

I like how so many folks make such a big deal about 'testing experience' email when not even in testing they probably don't even realize the survey button/link doesn't even work yet.

Fri Sep 30 2011 5:32PM Report
Inktomi writes:

I got the email too. I lol'd irl. You know your dealing with a very "niche" crowd. It was an error, but must have hit some nerves because I am sure that many people who did not get into the beta (/raises hand) were upset by it (/lowers hand),

It could also be viewed as a slap in the face to the communty member that kept staring at their email inbox, trying to use the force to will them into the closed beta.

 

Fri Sep 30 2011 6:27PM Report
Raventree writes:

You are new to the internet, right?  The whole point of the internet is so the whiniest crybabies who are never ever satisfied will be able to throw a fit and feel like the whole world has to listen to them.  I don't see why this would be a surprise.

Fri Sep 30 2011 7:18PM Report
Talin writes:

I don't agree with the "tough love" approach in this post. People are entitled to be dissapointed, and frankly, upset about the mistake.

I jumped out of bed like it was Christmas morning (something as a 30-something doesn't happen much anymore) when I saw the emails on my phone when I woke up. I am personally able to understand it was a mistake and move on, but downplaying the incident to the level suggested in this post doesn't help stabilize the community any more than adding to the fire.

I do give Bioware/EA a lot of credit for very publicly admitting to the mistake on Facebook/Twitter/and the official forums. They have handled the mistake in the most professional way possible, although I am a bit surprised they did not follow up with a direct email to the same distribution outlining the same details on their website.

I am still hopeful for a chance to join the beta, and if not, will still most certainly be there on launch day!

Fri Sep 30 2011 9:05PM Report
RolanStorm writes:

My thoughts exactly. What this fuss all about? System malfunctioned. They even apologized. EoS. Move along.

Sat Oct 01 2011 1:37AM Report
Requiamer writes:

At least they know what are wainting them, and i think the web site went down because of this too, so it show what it is about. GL guys...

And honestly people are whinning for no reason here, at least at SWTOR offi they had a somewhat good reason. I would never think it was an human error, 4chan would have been so much more sweet. But obviously internet hoax are kind of a big deal.

Sat Oct 01 2011 1:44AM Report
Hopscotch73 writes:

So, do we get another article or an update now about how BioWare had to send out another email apologizing because people were whining so much?

I saw it in my inbox this morning and /facepalmed. I didn't realize the whining had reached such a critical mass. Possibly because I was studiously ignoring it.  I'm getting older and my haring range isn't as good as it used to be. Thankfully the range that covers "high-pitched whining" seemed to be te first to go, makes it easy to tune out the nonsense ; )

 

Sat Oct 01 2011 3:07AM Report
Digna writes:

52 pages at 10-20 posts per page = 500-1K complainers. Then there are the 500K+ non-complainers. Actually I would think the number was a bit low. And for any 'I'm quitting because of this' posts, very few if any will. They will just go back to watching e-mail for their invites.

The world is full of people who are very 'ME' oriented. The Internet just gives them a place to sound off, usually anonymously. The original post is certainly amusing but it's a bit like bemoaning the tide coming in or the moon rising. People are people and will NOT change.

Sat Oct 01 2011 4:58AM Report
whilan writes:

Yes Bioware had to make a post explaining this. Not to seem arrogant (i'm really not) but the number of times people have assumed stuff about this game after evidence is right out in the open (under feature lists, the main website) people really need to be lead to the water, put their head down in it and mouth opened. and then hope that they know how to swallow.

This is my major gripe about this game. People assume stuff about the game when it simply isn't true.  Now some of these are part of that one crowd but others simply don't go to where info like this would normally be.

So yeah Bioware has to go 90% of the way in explaining things.  Basically how the internet is.  as for it being apart of the community? I think thats more of a show of how the internet is.  If you take a look at the swtor sub forum. You'll see a number of times people assume it's a fully instance game similar to GW was or that it's doing nothing new...regardless of evidence out there stating otherwise. 

In short yes it's a mistake. it happens. People make a big deal about it. So to qualm that Bioware had to make a statment about it. They had to lock/delete duplicate threads to keep it undercontrol. Heck when it came out that it happened here, like 7 threads were created about the same thing. So people litterally need to be lead to the water and forced to drink to save themselves it seems.

Sat Oct 01 2011 6:21AM Report
Hatefull writes:

So...we have a whole thread of people bitching about people moaning about an administrative error that is basicly of no consequence what so ever, and has already been explained and apologized for.  The irony is just delicious.   Discussion is always a good thing.  I would never begrudge people speaking their opinion, but seriously, taking a high and mighty attitdude towards others when you are here doing the exact thing you ridicule them about?  Way to go.  You just owned yourself.

Sat Oct 01 2011 8:04AM Report
Osirrus writes:

Interesting marketing ploy by EA/Bioware...

keeps us all talking about it when there is nothing new to talk about ;)

Sat Oct 01 2011 8:39AM Report
Urvan writes:

Oh for the love of Pete.. I wish people would stop QQing about this and to make it into a staff blog is just meh.. for me, sorry but yeah, I'm growing tired of people whining about SWTOR, you guys are gonna ruin the community before it even starts, knock it off!

Sat Oct 01 2011 8:59AM Report
Urvan writes:

and on another note I actually agree with what the staff is saying in this blog about there are bigger issues to discuss and ya all whining like babies imo, I'm not flaming the actual staff for his blog, it exists cus of the rest of the carebears in this world and clearly he's as sick of this as I am and perhaps alot of others are too.

Sat Oct 01 2011 9:02AM Report
mrputts writes:

I got those emails also. I spent like 25 min looking for the lost invite email lol.

Sat Oct 01 2011 9:11AM Report
Kendane writes:

Bioware was getting bored because there were no more threads complaing about there being no release date, so they found something else for a new super thread.=D  Seriously, after 5 min at most searching for an email, I shruged, figured it was a mistake, and went back to playing Fallout New Vegas.

Sat Oct 01 2011 9:49AM Report
bamdorf writes:

The faux email was not a positive sign suggesting Bioware is going to do a good job administering this game.   But complaining about people who not ony thought so but posted on it?  The vast majority just deleted it with a click (as I did) and moved on.   Apparently the OP hasn't.

 

Sat Oct 01 2011 10:05AM Report
MattDaddy10 writes:

I got the same emails!  I am not in the beta though I would like to be!!!!!!!!!!!!!!!!!!!!!!!!!!

Sat Oct 01 2011 1:56PM Report
MattDaddy10 writes:

I hope this game is great.  But even though I like BioWare's games I have a bad feeling about this.

Sat Oct 01 2011 1:57PM Report
Golelorn writes:

Let me get this straight - had a MMORPG user written this rant they would be banned or warned.

Yet, its OK for MMORPG editors and guest writers to insult and offend whoever they choose.

Look, I'm not against that. I just think MMORPG is sending mixed messages to its user base. Stop banning us for calling out idiots, or stop calling out idiots yourselves.

Sat Oct 01 2011 5:07PM Report
SuperXero89 writes:

Not only have I not received a beta invite.  I didn't even get one of these emails thanking me for participating in the beta test I never got an invite for :(

I liked DA2.  Does that help my chances any, BioWare?

 

Sun Oct 02 2011 3:13AM Report
trozyxxx writes:

First thing I thought when I got the mail (YEAH I GOT THE E-MAIL!!!!) was "virus alert"

it looked the part but whatever, best not to click something you know isnt 100%

52 pages lol ... now I cant wait for the game to open all buggy and squirmy :)

hmmm its not been done on purpose to hype the game tho, I mean Bioware are above that arent they?

Sun Oct 02 2011 7:57AM Report
SBFord writes:

"Stop banning us for calling out idiots, or stop calling out idiots yourselves."

No one was called an idiot. The post was made in an effort to point out that accidents happen and that everyone doesn't have to fly off the handle about it. Let's face it: Many people today don't read entire articles or developer posts to find out what's really going on. They pick and choose and then post something without having all the information. It seems that many people choose to speak first, then learn rather than the other way around. The people aren't stupid, the decisions they make sometimes are. That was the point and it's OK to think that.

Being a member of "whiny world" or engaging in "weeping, wailing and gnashing of teeth" or being "perpetually offended" doesn't have any implication on anyone's intelligence, just a lack of information gathered before shooting off one's mouth.  :)

Sun Oct 02 2011 9:29AM Report
whilan writes:

 

Let's face it: Many people today don't read entire articles or developer posts to find out what's really going on. They pick and choose and then post something without having all the information. It seems that many people choose to speak first, then learn rather than the other way around. The people aren't stupid, the decisions they make sometimes are. That was the point and it's OK to think that.

Being a member of "whiny world" or engaging in "weeping, wailing and gnashing of teeth" or being "perpetually offended" doesn't have any implication on anyone's intelligence, just a lack of information gathered before shooting off one's mouth.  :)

 

and that part right there is the biggest problem. People don't do research before talking. That in itself isn't a problem. it when they do it often. The phrase: repeating something enough and it becomes true. is the core problem and half the reasons counter arguments and then back and forth attacks happen. One says something that isn't true, the other tries to correct them. the one says they are wrong or biased the other calls him a hater of the game so on and so forth. If everyone did research before talking though, half the "debates" wouldn't occur on the swtor boards.

Sun Oct 02 2011 10:54AM Report
sashalanda writes:

The weeping/wailing was so common in Starwar Galaxies that a large majority of players stopped going to the forums and ended up hating grouping with anyone they didn't know. By the end of 2005, pretty much all that was left was the whiney babies. Lets hope that same crowd doesn't catch devs ears or it will be the end of this one too.

Sun Oct 02 2011 11:28AM Report
Wraithone writes:

Personally, I'm amazed that it was "only" fifty two pages long... ^^  Given human nature and how these things play out, I'd have been expecting a hundred plus for something like this. ^^  WAY too many people take these games WAY too seriously. 

Sun Oct 02 2011 2:38PM Report
MostWise writes:

I signed up for the Beta ages ago but I didn't even get the mis-send :(

Sun Oct 02 2011 4:54PM Report
Tabarkus writes: The PTW business model has always been a part of the MMO game market since its inception. Pay To Whine; they all feel entitled. Sun Oct 02 2011 5:43PM Report
palulalula writes:

Yae i was so shocked! Same like you dude, it was a horror and so hard to delete this spam from my mail. And i think i will sue Bioware for my emotional pain, first i thought - I am in! And after that big big crying. I hold you for your hand and you know you have in this big world shoulder for crying :)

Mon Oct 03 2011 2:00AM Report
Elikal writes:

Lol yeah I too had this idea of some other me playing. XD

Well, it was a bit a letdown, but so what. ^^

Mon Oct 03 2011 9:56AM Report
mizrolist writes:

I only found one strange thing: I got too the two mails, but I'm not even subscribed for a beta key anymore - I removed myself from that list weeks ago. But I'm still subscribed to their newsletter... I think they sent them to the subscribers of the newsletters instead of the beta testers.

Mon Oct 03 2011 11:38AM Report
mecas writes:
after the non US beta  saga ( Lies and bull  "£!$)
 
but that  8 th restarted thread never got as much attention, 1,000 post per restart.
 
This latest ploy of pushed the wrong button does not surprise me
 
in my opinion  he pushed the right one look at the the buzz it got them 

 

 

Tue Oct 04 2011 6:18AM Report
Warlaorm writes:

 

For those not new to MMO forums (of any game really)  this really wasn't a huge surprise. Certian events or posts bring out the trolls. 

Thu Oct 06 2011 3:36PM Report
Yellowbeardd writes:

Star wars fans are the worst cry babies ever and is immposible to please them just full of babies could say more but i think thats enuff hehe.

Fri Oct 07 2011 3:01AM Report
Yellowbeardd writes:

lol also the 52 pages is nothing compaired to the beta post this week about invites going out there is like 130 pages and counting of people going wheres mine i never got one i've been here forever lol same boat different story damm babies.

Fri Oct 07 2011 3:05AM Report

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