One week ago Hellgate: London (HGL) died.
Or rather: it's US / European servers have been shut down as HanbitSoft - the current owners of the title - has indicated they will continue developing the title for other markets. Which might see the US / Europe servers restart. Or not. Things really aren't clear.
What is certain is that HGL shut down those US / EU servers. One of the few reactions to this shut down was this blog that revealed the pearl of some players not knowing that HGL was shutting down. Okay, I can get if you didn't play HGL you might be confused about what was going on, but for those people actively playing the title, how could they have not known that HGL was shutting down (which suggests that, even right now, there could be players currently trying to log into the HGL servers and wondering what is going on)?
It's this kind of information that must make MMO customer service people weep.