The cornerstone of any game, game masters, or GMs, take most of the responsibility in making sure things go smoothly in Runes of Magic. Jacks of many trades, these hardworking employees work around the clock to make Runes of Magic an enjoyable experience for everyone.
But what do the GMs of Frogster America actually do in the game? Every time a player sees one, they may feel a little burst of excitement and admiration seeing the all-powerful GMs — and maybe some jealousy of their impressive armor. Always friendly and helpful, the GMs are still somewhat mysterious ... until now. Here’s a sneak peek behind the scenes of “A Day in the Life of a GM.” In this interview with Brittany Watson, aka GM Eres, she shares her perspective on the job of a GM.
What are your typical daily duties?
GM Eres: We are like patrol officers of the community. Our biggest goal is to help the community. Unfortunately, sometimes we also have to put some people away when they break the rules, but it is always for the greater good of the community.
The players turn to us for fixing their issues, looking for new information about the game and events. Our job is being there for them when they need us.
What is the most common misconception about what a GM does? Do players ever think that you play the game all day?
GM Eres: Yes, I had a few ask me if I actually play on the same server as them and if I could join their guild.
What is the best part of being a GM, and what is the worst part?
The best part of being a GM is it’s just not your ordinary job. Not everyone knows what a GM is. It’s something different, and when you tell people what your job is, they look at you with amazement and curiosity.
The worst part about being a GM has to be disappointing the players. The players don’t always get to know what is happening behind the scenes and the reasons why we make our decisions. The players then may turn their ire and anger on the GMs.
What’s the funniest thing a player has asked or said to you in-game?
This one is a tough one ... hmmm ... I think the funniest thing is when the players sometimes act like
we are the most wonderful thing to gaming. They want our high level, the armor we wear, just to be a GM overall.
Anything you think all RoM players should know?
The game masters usually take the heat when it comes to something a player disagrees with.
The players should know that game masters do not develop the game, and the company as a whole makes the decisions they see. We are here to help and gather feedback.
What was one of your favorite events you were recently involved in? What was unique/special about the event?
I like all the events that GM Eres hosts. *wink* My favorite event is the “Trapped in your house” event because it was the first event that was ever held on the U.S. servers. I pretended that I was trapped in my house and I needed help getting out and then had players guess my house password. The first one to enter my house wins the contest. After that we eventually started building the event team.
I also have been holding some events through my Twitter page (http://twitter.com/RoMEres). Recently, I held an event where players could show creativity by updating their Twitter backgrounds with a Runes of Magic holiday theme. I keep the page updated with news about Runes of Magic, and it’s another great way that players can get to know more about what goes on behind the scenes.
What are some things the GMs do to involve the community?
There are many different ways that community members can become more involved in the operations of the game. We recently introduced a volunteer greeter team to inform new players about the mechanics of the game, and we also have a volunteer events team that helps out with holding events. Another important way community members can contribute is by being GTMs, who volunteer to monitor the forums and manage in-game relations.
We also went to PAX ’09, the Penny Arcade Expo, where we met fans and gave out game tours and T-shirts. For the players that couldn’t attend the convention, we had a live webcast on justin.tv that led to some funny moments, like falling into a box by accident.
(See the link to a funny video of GM Eres at PAX : )