I really wanted to get something published last weekend because of the insistent poking I’ve received on the course of preparing something new. I’ve still fail short due to all the craziness going on over here at headquarters (slacker) but I will soon make up for it later on down the road! Nonetheless, those of you who have not kept up-to-date with the current happenings should know that we have been crazy hard at work with launching the free trials; the next big update and picking ourselves back up from GDC.
(Ymir's Pass - Developers slaving away. I think if you look hard enough you will spot Craig and Henning)
Before I spew into it, let me just toss a shameless plug of the free trials. We are happy to have launched the trials and we’re also hoping to see some fresh feedback from those trying out the game for the first time or even those who might be returning for the new meat. I highly recommend that you head on over to the MMORPG.COM Age of Conan community forums and toss us some feedback on your initial reactions to the game or just general feedback on things you like and even dislike about the game. I frequently troll the forums here and I know many developers do as well thus anything that pops up there, big or small, will still be read.
Moving along here, this week I have a small update on the future developers that will be touching base with us on the blog. I sat down with our game director and our producer of the live team to discuss what special guests I can expect to kidnap. I’m happy to announce that the actual producers will step up to the plate and stop by to introduce themselves as well toss us frequent updates on their progression with the game. Just to give a peek, the producers and associate producers will represent the following teams:
• Live – The current game as we see it now.
• Content – Dungeons, Quests, and etc.
• System – Classes, Crafting, and etc.
This will be very interesting for of those who are becoming onlookers because we will surely introduce some new faces to the crowd over the coming weeks. I think the new faces will also open some new doors because of the new informative communication from those who lurk in the darkness from the public eye.
The last blog update was on the Advocate introduction. This week I wanted to share that we have recruited the bulk of our Advocates and have since then put them in place to help round of the current class concerns, issues, and suggestions for the communities they help represent. We have also completed our first round of the feedback process by asking each of those class Advocates to list 1 top issue (assumed bugs) that they feel the community sees as the biggest issue for the class they represent. That list of issues were compiled and sent off to the developers for feedback. We then took the developer feedback and tossed it back at the Advocates to update their top issue list and pass the information on to the class communities.
Now that the initial phases of the feedback process have completed, I’ll just drop right into why we only asked for 1 top issue per class and what ground we look to cover.
This first step of asking for just 1 top issue proves that the process is in place and is currently working how the Advocates want and how we want. The next step is to take it further by covering more ground and doing bigger concern, issue, and suggestion lists per class in the form of waves. What this means is that instead of asking for all top issues for all the classes from within the community, we will ask for the top 10 concerns, issues, or suggestions for 1 class at a time. That way we don’t end up tossing a 30 page report to the developers and overwhelming them with updates to get us the feedback now. Instead, we will take smaller steps to improve on the feedback process time as we have seen similar programs become burdened in that step of the process.
The last thing to mention here is that we do notice the communication of the developer feedback on those Advocate issues is lacking in visibility within the overall community. We notice that we need to develop better channels in which the Advocates can provide updates as well what we can do to increase visibility of those updates. This has been the only visible problem with the feedback process with the program and we aim to improve it for the future. That way you can pop in the class forums, see the top stickied lists, and then see the developer feedback sent to the Advocates in those specific forums as a whole.
Until we meet again!